The terms used in this Privacy Policy have been explained in the Conditions of Use for the Online store.

1.     Data to Be Processed:

1.1.  Personal data: name, e-mail address, date of birth;

1.2.  Company name, registry code;

1.3.  Buyer’s delivery address and invoicing address;

1.4.  Buyer’s method of delivery and method of payment;

1.5.  Buyer’s complaints and challenges.

2.     Use of Personal Data

2.1.  The Seller can use the personal data of the Buyer for the following purposes:

2.1.1.     Managing the Online store;

2.1.2.     Adapting the Online store to the needs of the Buyers;

2.1.3.     Granting the Buyers access to the services of the Online store and their use;

2.1.4.     Delivery of the products purchased by the Buyer, by sharing the Buyer’s delivery address with logistics partners;

2.1.5.     Sending messages, invoicing and receiving payments;

2.1.6.     Sending messages by e-mail, for which the Buyer has given permission;

2.1.7.     Dealing with feedback and complaints related to the services of the Seller;

2.1.8.     Sending regular e-mails to the Buyer about new products, special offers or other information concerning the Seller, by using the e-mail address provided by the Buyer;

2.1.9.     Using the Buyer’s personal data to contact the Buyer in order to seek permission for using/sharing the Buyer’s purchase experience in the Seller’s marketing or sales materials.

2.2.  Customer support data are collected separately in each individual case and stored for the purpose of resolving disputes and problems related to the quality of services.

2.3.  By starting to use the Online store of the Seller the Buyer has examined and agreed to these principles and conditions. We reserve the right to change the general conditions of the Privacy Policy from time to time, and will do our best to keep the Privacy Policy updated and accessible to the users.

3.     Legal Basis

3.1.  The Seller collects and processes personal data that the Buyer provides in the course of using the Online store. As a precondition for using the services offered by the Seller the Buyers have to agree to the processing of data for identification purposes.

3.2.  Personal data can be processed on the basis of a legitimate interest in investigating and detecting fraudulent payments.

4.     Security and Access

4.1.  Personal data collected in the course of providing the services are forwarded to and stored in the data centers of Zone Media OÜ, located on the territory of a member state of the European Union. Access to personal data is limited solely to authorised employees of the Seller, and their can access the data only to deal with matters related to the use of the services.

4.2.  Access to personal data by enterprises belonging to the group of the Seller and its partners is limited to the extent which is required for providing customer support.

4.3.  The Seller is the chief processor of personal data. The Seller forwards personal data necessary for making payments to the authorised processor, Maksekeskus AS.

4.4.  To conclude a consumer credit contract the Buyer is referred to a relevant service provider. The Seller is not involved in concluding consumer credit contracts and the Seller has no information about and control over the personal data included in the consumer credit contract.

4.5.  Unidentifiable (anonymised) data are used for research and scientific purposes.

4.6.  The Buyer has the right to examine their personal data at all times and demand their correction, removal or deletion, unless the law provides otherwise.

4.7.  In case of suspected administrative or criminal offences, fraud or provision of false information the data is retained for ten years.

4.8.  In case of disputes the data is retained until the claim is settled or the term of validity of the claim expires.

5.     Disclosure

5.1.  The Seller may disclose the personal data of a Buyer only if required for the purposes specified in the Privacy Policy of the Seller.

5.2.  In addition, the Seller may disclose the personal data of a Buyer:

5.2.1.     in case so required by law;

5.2.2.     for the purposes of ongoing or upcoming judicial proceedings;

5.2.3.     for the purposes of proving, exercising or protecting the legal rights of the Seller (including forwarding information to others in order to prevent fraud and reduce credit risks).

 

6.     Cross-border Data Transfer

6.1.  To enable the use of the data in accordance with this Privacy Policy, the data collected by the Seller may be stored and processed in all countries where the Seller is operating; for the same purpose the data can also be transferred between those countries.

6.2.  Hereby you agree with such cross-border transfer of personal data.

7.       Cookies

7.1.  Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to the Buyer’s browser from the Online store and stored on the hard drive of the Buyer’s device. Like many other web pages, we use cookies for collecting information.

7.2.  Blocking all cookies may have a negative impact on the use of the Online store.

8.     Other Web Pages

8.1.  This web site contains links to other web sites.

8.2.  The Seller is not responsible for the privacy policies or privacy standards of third parties.

9.     Contact Data of Seller

9.1.  If you have questions about this Privacy Policy or the processing of your personal data by the Seller, please contact us by e-mail: info@ewsound.ee

10.  Marketing

10.1.       The Seller shall use the e-mail address and/or telephone number of the Buyer only for sending direct marketing messages, if the Buyer has given the Seller the right to do so through the Online store. The Seller may personalise the direct marketing messages, based on the information about the use of the Seller’s services by the Buyer (frequency of use, execution of orders, payments).

10.2.       If the Buyer no longer wishes to receive such advertising, they should notify the Seller’s customer support accordingly.

11.  Resolution of Disputes

11.1.       Disputes concerning the processing of personal data shall be resolved by the Seller’s customer support.

11.2.       The Estonian Data Protection Inspectorate (www.aki.ee) is the supervisory authority. They can be contacted by e-mail: info@aki.ee.

 

The terms used in this Privacy Policy have been explained in the Conditions of Use for the Online store.

1.     Data to Be Processed:

1.1.  Personal data: name, e-mail address, date of birth;

1.2.  Company name, registry code;

1.3.  Buyer’s delivery address and invoicing address;

1.4.  Buyer’s method of delivery and method of payment;

1.5.  Buyer’s complaints and challenges.

2.     Use of Personal Data

2.1.  The Seller can use the personal data of the Buyer for the following purposes:

2.1.1.     Managing the Online store;

2.1.2.     Adapting the Online store to the needs of the Buyers;

2.1.3.     Granting the Buyers access to the services of the Online store and their use;

2.1.4.     Delivery of the products purchased by the Buyer, by sharing the Buyer’s delivery address with logistics partners;

2.1.5.     Sending messages, invoicing and receiving payments;

2.1.6.     Sending messages by e-mail, for which the Buyer has given permission;

2.1.7.     Dealing with feedback and complaints related to the services of the Seller;

2.1.8.     Sending regular e-mails to the Buyer about new products, special offers or other information concerning the Seller, by using the e-mail address provided by the Buyer;

2.1.9.     Using the Buyer’s personal data to contact the Buyer in order to seek permission for using/sharing the Buyer’s purchase experience in the Seller’s marketing or sales materials.

2.2.  Customer support data are collected separately in each individual case and stored for the purpose of resolving disputes and problems related to the quality of services.

2.3.  By starting to use the Online store of the Seller the Buyer has examined and agreed to these principles and conditions. We reserve the right to change the general conditions of the Privacy Policy from time to time, and will do our best to keep the Privacy Policy updated and accessible to the users.

3.     Legal Basis

3.1.  The Seller collects and processes personal data that the Buyer provides in the course of using the Online store. As a precondition for using the services offered by the Seller the Buyers have to agree to the processing of data for identification purposes.

3.2.  Personal data can be processed on the basis of a legitimate interest in investigating and detecting fraudulent payments.

4.     Security and Access

4.1.  Personal data collected in the course of providing the services are forwarded to and stored in the data centers of Zone Media OÜ, located on the territory of a member state of the European Union. Access to personal data is limited solely to authorised employees of the Seller, and their can access the data only to deal with matters related to the use of the services.

4.2.  Access to personal data by enterprises belonging to the group of the Seller and its partners is limited to the extent which is required for providing customer support.

4.3.  The Seller is the chief processor of personal data. The Seller forwards personal data necessary for making payments to the authorised processor, Maksekeskus AS.

4.4.  To conclude a consumer credit contract the Buyer is referred to a relevant service provider. The Seller is not involved in concluding consumer credit contracts and the Seller has no information about and control over the personal data included in the consumer credit contract.

4.5.  Unidentifiable (anonymised) data are used for research and scientific purposes.

4.6.  The Buyer has the right to examine their personal data at all times and demand their correction, removal or deletion, unless the law provides otherwise.

4.7.  In case of suspected administrative or criminal offences, fraud or provision of false information the data is retained for ten years.

4.8.  In case of disputes the data is retained until the claim is settled or the term of validity of the claim expires.

5.     Disclosure

5.1.  The Seller may disclose the personal data of a Buyer only if required for the purposes specified in the Privacy Policy of the Seller.

5.2.  In addition, the Seller may disclose the personal data of a Buyer:

5.2.1.     in case so required by law;

5.2.2.     for the purposes of ongoing or upcoming judicial proceedings;

5.2.3.     for the purposes of proving, exercising or protecting the legal rights of the Seller (including forwarding information to others in order to prevent fraud and reduce credit risks).

 

6.     Cross-border Data Transfer

6.1.  To enable the use of the data in accordance with this Privacy Policy, the data collected by the Seller may be stored and processed in all countries where the Seller is operating; for the same purpose the data can also be transferred between those countries.

6.2.  Hereby you agree with such cross-border transfer of personal data.

7.       Cookies

7.1.  Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to the Buyer’s browser from the Online store and stored on the hard drive of the Buyer’s device. Like many other web pages, we use cookies for collecting information.

7.2.  Blocking all cookies may have a negative impact on the use of the Online store.

8.     Other Web Pages

8.1.  This web site contains links to other web sites.

8.2.  The Seller is not responsible for the privacy policies or privacy standards of third parties.

9.     Contact Data of Seller

9.1.  If you have questions about this Privacy Policy or the processing of your personal data by the Seller, please contact us by e-mail: info@ewsound.ee

10.  Marketing

10.1.       The Seller shall use the e-mail address and/or telephone number of the Buyer only for sending direct marketing messages, if the Buyer has given the Seller the right to do so through the Online store. The Seller may personalise the direct marketing messages, based on the information about the use of the Seller’s services by the Buyer (frequency of use, execution of orders, payments).

10.2.       If the Buyer no longer wishes to receive such advertising, they should notify the Seller’s customer support accordingly.

11.  Resolution of Disputes

11.1.       Disputes concerning the processing of personal data shall be resolved by the Seller’s customer support.

11.2.       The Estonian Data Protection Inspectorate (www.aki.ee) is the supervisory authority. They can be contacted by e-mail: info@aki.ee.